Privacy Policy

No information that is collected by JPB Enterprise will be sold or released to any other person or group. All personal information, including email address, postal address and any other information gathered will not be disclosed to any third party except in the event of investigations by the United States Postal Service, the Internal Revenue Service or other government agencies.

Your private information will be held secure.

Return Policy

All mechandise may be returned for a full refund, minus shipping and handling costs, for a period of thirty days after purchase. The returned item must be in resale condition, having all packaging complete and in new condition. Items that are sealed in plastic must be unopened to qualify for a refund. Please contact Customer Service before returning items to avoid confusion and delay. Please include your information with the returned item.

Return shipping and handling costs are the sole responsibility of the buyer and are non-refundable.

Shipping Policy

All merchandise will be shipped within three business days. In most cases the item(s) will be shipped within 12 to 24 hours*. All shipping will be through USPS Priority Mail. Priority Mail shipping generally takes two to four days for delivery. Shipping rates include insurance. Shipping rates are as follows:

All Shipping is calculated for addresses within the United States. Please e-mail Customer Service for shipping estimates outside of the United States.

*Except Special Order Items

Payment

Payment can be made with a credit card through the shopping cart via PayPal. If you wish to make an order by Check or Money Order you may do so by filling out the Order Form and sending it with payment. Payments made by personal check will take an extra 3 to 10 days for processing before shipment.

Sales Tax

All residents of Pennsylvania must pay a sales tax of 6.0% of the total, including shipping.

JPB Enterprise does not collect sales tax from residents outside of Pennsylvania.

Insurance Claim Policy

If your item is damaged, missing some or all of the contents, take it immediately to your local post office. In the event that you never receive your item(s), you will need to file an insurance claim. There is a thirty day waiting period, after the date of shipment, before an insurance claim can be filed. (A claim can not be filed after one full year from shipment.) Please e-mail Customer Service, explaining the problem, and you will be directed to a form that you must complete so that we can process your claim and refund your entire payment.